![Using Social CRM to influence Customer Service and Loyalty: A Perspective in the Airline Industry | Semantic Scholar Using Social CRM to influence Customer Service and Loyalty: A Perspective in the Airline Industry | Semantic Scholar](https://d3i71xaburhd42.cloudfront.net/4a207e1e80804cd6b21689bf2cd9617ee9c34c83/19-Figure1-1.png)
Using Social CRM to influence Customer Service and Loyalty: A Perspective in the Airline Industry | Semantic Scholar
![Top 7 Social CRM Software in 2022 - Reviews, Features, Pricing, Comparison - PAT RESEARCH: B2B Reviews, Buying Guides & Best Practices Top 7 Social CRM Software in 2022 - Reviews, Features, Pricing, Comparison - PAT RESEARCH: B2B Reviews, Buying Guides & Best Practices](https://www.predictiveanalyticstoday.com/wp-content/uploads/2020/01/Top-Social-CRM-Software.png)
Top 7 Social CRM Software in 2022 - Reviews, Features, Pricing, Comparison - PAT RESEARCH: B2B Reviews, Buying Guides & Best Practices
![What is Social CRM? Learn how Customer Service works best in a new Social Media world. - Salesforce EMEA What is Social CRM? Learn how Customer Service works best in a new Social Media world. - Salesforce EMEA](https://www.salesforce.com/content/dam/web/en_is/www/images/learning-centre/crm/social-analyze-1.png)